General

Find answers to common questions about the Punkt. MP02 mobile phone, including messaging, software updates, device compatibility, and privacy features.

What is the messaging app used on the MP02?

The MP02 uses a secure messaging app called Pigeon, based on the Signal Protocol. Pigeon allows encrypted communication with other Signal-compatible users, but it is only available on the MP02.

Can I install apps on the MP02?

No. The MP02 does not support app installation or sideloading. Only Punkt-authorized apps like Pigeon and DailyView are supported.

Can I replace the MP02 battery?

No. The MP02 has a non-removable battery. It is not designed to be replaced by users.

What is the battery capacity of the MP02?

The MP02 has a 1280mAh lithium-ion battery. Talk time: up to 4.2 hours Standby time: up to 180 hours (7.5 days) These figures are based on ideal conditions—with no SIM card inserted, no Wi-Fi, no Bluetooth, and no hotspot enabled. Actual battery life

Why is my MP02 battery draining quickly?

This can happen due to:

How do I test my MP02’s battery health?

Follow Punkt’s recommended overnight battery test:. In the morning, check the drain rateNormal: 0.7% to 0.8% per hour. If drain is much higher, contact Punkt support.

What type of charger should I use?

Use a standard USB charger with output: 5V / 1A or 5V / 2A USB-C port (cable included in the box) Do not use 9V or 12V fast-chargers. Fast charging is not supported and may damage the battery.

Can extreme temperatures affect battery performance?

Yes. Like all lithium-ion batteries, performance may drop in very cold or very hot conditions. Avoid leaving the phone in direct sun or freezing environments.

Can I use Bluetooth headphones with the MP02?

Yes, it supports Bluetooth audio devices.

Is the MP02 working internatinally and in the USA?

The MP02 New Generation has global roaming. Here below are the network bands supported. Network bands:. We suggest you to verify with your network operator directly, sharing the bands information to check if your provider can work with the MP02. US C

Does the Punkt. MP02 have hotspot or tethering function?

Yes, the Punkt. MP02 supports a 4G LTE connection and can function as a hotspot, allowing you to share internet access with a tablet or laptop via:. It also supports VoLTE for voice communication.

Is there expandable memory/storage on the MC02?

Yes, the MC02 has a 1 hybrid slot for a SIM card or a MicroSD card.

What type of charger and output voltage should I use with the Punkt MP02? ( Max 5V, fast charging non supported)

What is the MP02 battery life?

The MP02 has a battery life of 4.2 hours for talk time and 180 hours for standby.

Can I use Bluetooth headphones with the MP02?

Yes, it supports Bluetooth audio devices.

Does the Punkt. MP02 have hotspot or tethering function?

Yes, the Punkt. MP02 supports a 4G LTE connection and can function as a hotspot, allowing you to share internet access with a tablet or laptop via:

What is the design philosophy of the MP02?

The Punkt. MP02 is designed to be a "minimalist phone" focusing on essential communication and reducing digital distractions. It features a simple, elegant design, a clear monochrome screen, and a tactile keypad, emphasizing focused use over constant

What materials are used in the MP02's construction?

The MP02 features a glass-fibre reinforced body and a durable, scratch-resistant screen. The design prioritizes robust construction and a premium feel.

What kind of display does the MP02 have?

The MP02 features a 2-inch monochrome LCD display with high contrast for clear readability in various lighting conditions.

Does the MP02 have GPS or navigation?

The MP02 includes a GPS module, but it does not support navigation or location-based services in the conventional sense (e.g. maps or tracking apps). The GPS functionality is disabled by default and can be toggled in Settings > Connectivity > Other o

Can I text on the MP02 and send/receive MMS?

The MP02 receives MMS messages but is currently unable to forward them to other recipients. Our Product Development team is working on adding this feature soon. You can use Pigeon, the secure messenger available on the MP02 to receive and forward ima

Where are notifications displayed?

The MP02 has been designed to be distraction-free, inside and out. This means that when the phone is locked, notifications are hidden. To check for notifications, unlock the keypad, and they will be displayed on the Home screen.

Why is the MP02 secure?

The MP02 runs on a custom-built, locked-down operating system designed with privacy and minimal attack surface in mind. It has: No browser, email, app store, or sideloading, eliminating common vectors for malware or phishing. Encrypted data storage,

Why does my phone say, 'No signal'?

'No signal' means the phone cannot detect a mobile network in the area.

Why does my phone say, 'Emergency calls only'?

'Emergency calls only’ means that the phone cannot find a network provider able to offer you service, but can, however, offer emergency calling on a network.

What type of SIM card is in the Punkt MP02?

The Punkt. MP02 supports a single nano-SIM (4FF).

How much storage space does the MP02 have?

The MP02 has 16 GB of storage space. Part of this 16 GB is used for the phone's firmware. The rest is for contacts and as an external MTP (Multimedia Transfer Protocol) storage, or both. Visit the specs here.

What languages does the MP02 support?

• UI languages: English (UK), English (US), French, German, Italian, Spanish, Danish, Finnish, Norwegian, Swedish, Dutch, Greek, Russian, Japanese,Hebrew. • Input languages: English, French, German, Italian, Spanish, Portuguese, Danish, Finnish, Norw

How do I disable the T9?

To disable T9:

How to change the Input language

While typing, long-press the # key to bring up the list of input languages. Scroll to select your preferred language.

How long is the MP02 warranty?

Yes, Punkt offers a 2-year limited warranty. Please retain proof of purchase.