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General

Find answers to the most frequently asked questions about the Punkt. AC02 Alarm Clock. Get help with setup, features, alarm settings, troubleshooting, and more.

Where is the serial number on the AC02?

The product serial number is on the back of the product or the sticker label on the product packaging's exterior sleeve.

What type of batteries does the AC02 use?

The AC02 uses IEC LR44 batteries. Ensure that the battery plus sign is facing upwards.

Why isn’t my clock keeping time properly?

Please contact Punkt.'s customer care here if you still need help.

Where is the AC02 manufactured?

The AC02 is manufactured, and hand assembled, in Ibaraki, Japan.

How is the AC02 different to the AC01?

The key differences between the AC02 (launched in 2022) and AC01 (2011):

Is the alarm hand indicator on the pale blue colour version luminescent?

The indicator (only) is not luminescent. The clock face and hands are luminescent.

What movement does the AC02 have?

Japanese Quartz.

How long does the alarm ring for when the snooze feature is not used?

5 Mins. If the snooze function is activated while the alarm is ringing, the alarm will stop and then recommence for another five minutes. Every time you activate snooze the alarm then rings again for five minutes. You can activate snooze 11 times. So

Is the ticking noise of the AC02 silent or quiet?

The AC02 features a traditional quartz movement, which does produce a soft ticking sound. While not completely silent, it is relatively quiet and unobtrusive for most users. If you're particularly sensitive to sound while sleeping, it’s something to