General, Availability & Policies
General information about MC03 availability, shipping regions, returns, repairs and applicable policies.
Will the MC03 be available in the USA or as a global version?
Yes, the MC03 is planned to be available in the USA as part of its global release. The expected launch is in Late Autumn 2026. The waiting list is already open on Punkt’s official website, where you can reserve your device. Additional details on shi
Will the MC03 ship to Canada, and can I pre-order it from there?
Yes, the MC03 is expected to be available in Canada as part of its international rollout, with a planned release in autumn 2026. Pre-orders are already open on Punkt’s official website, where you can reserve your device. Additional details on shippin
What is the repair policy?
If your device requires repair, please contact Punkt. Support before sending any product. You can do this via the Support section of our website or by emailing [email protected], providing your order number, product serial number, and a description of
What is the return policy for the MC03?
You can return the MC03 within 30 days of receiving the device if you change your mind and request a refund. To complete a return:. 1. You must contact us first at [email protected] to obtain return authorization before sending the device back. 2. Onc
What is the return policy for the MC03?
You can return the MC03 within 30 days of receiving the device if you change your mind and request a refund. To complete a return:. 1. You must contact us first at [email protected] to obtain return authorization before sending the device back. 2. Onc
Is the MC03 compliant with EU regulations?
Yes. The MC03 is designed to comply with applicable EU regulations, including security, privacy, and sustainability requirements.