What is the return policy for the MC03?Updated 11 hours ago

You can return the MC03 within 30 days of receiving the device if you change your mind and request a refund.

To complete a return:

1. You must contact us first at [email protected] to obtain return authorization before sending the device back

2. Once approved, the device must be returned within 14 working days

3. The product must be in original condition, including all accessories and packaging

Refunds will be issued as follows:

- Issued within 14 days after receiving the returned product (or proof of shipment)

- Processed via the original payment method

This policy allows you to inspect the device as you would in a physical store, while ensuring it is returned complete and undamaged.

To find more about our return policy, visit our website here: https://www.punkt.ch/policies/refund-policy