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Refund

Everything about Punkt. refunds: conditions, timelines and payment details. Learn when and how you will receive your refund.

How should I return a product to receive a refund?

To be eligible for a refund, the product must be returned in its original condition, with all original packaging and accessories, and in accordance with the return instructions provided by Punkt. If the product is returned with missing or damaged pac

Can my refund be made to a different credit card than the one used at purchase?

No. We are unable to make the refund to a different credit or debit card. When you purchase an item with your credit card, the issuer makes the payment to Punkt. If you have lost, cancelled, changed or renewed your card, contact your credit card issu

When will I receive my refund?

The refund process can only begin once our warehouse has completed quality control checks and confirmed the condition of the returned ite. Assuming everything is in order, we shall make the refund within 30 days from the date at which we first author